ITIL Training

Innovians Technologies provides professional level for ITIL Training based on current industry standards and requirements. The ITIL, or the Information Technology Infrastructure Library, is a framework designed to build a standard selection, planning, delivery and maintenance of IT services within a business or company. ITIL aims to increase efficiency and achieve predictable service delivery. The framework enables IT administrators to be a business service partner, rather than just back-end support, like they usually are. ITIL’s systematic approach to IT service management is instrumental in helping businesses manage risks, strengthen customer relations, establish cost-effective practices, and ultimately build a stable IT environment that allows for development, growth and improvement.

Areas where ITIL is required:

ITIL offers a mechanism for IT organizations to measure and improve service levels, their technology, efficiency, and the effectiveness of their processes used in the overall management of services. ITIL is used by organizations in various industries and sectors, including large, medium, and small companies, as well as governments and educational institutions.

Features of ITIL:

• The complete framework of ITIL is divided into five main categories, namely ITIL Service Strategy, ITIL Service Design, ITIL Service Transition, ITIL Service Operation and ITIL Continual Service Improvement, together called the ITIL Service Lifecycle.
• It describes different business goals and customer requirements and how to combine the  objectives of both entities.
• It also outlines different practices for the production of IT policies, architectures and documentation.
• ITIL also contains recommendations on changing management and release practices. It guides admins through environmental interruptions and disruptions.
• It also covers introduction of improvements and policy updates within the ITIL process framework.

Who can get Benefits from this Training?

• IT professionals and managers.
• Database administrators.
• Quality analysts.
• Business owners and technical staff.